Frequently Asked Questions

Everything you need to know about your Paper Rex Shop gear.

How long will it take for my order to arrive?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 10-21 business days depending on your location and local customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for unwashed and unworn items with original tags attached. Please note that limited edition drop items may only be eligible for size exchanges subject to availability.

How should I care for my Paper Rex apparel?

To preserve the quality of prints and fabric, we recommend machine washing cold, inside out, with like colors. Tumble dry on low or hang dry for the best longevity.

Do you ship worldwide?

Yes, we ship to most countries globally. Shipping costs and import duties are calculated at checkout based on your specific shipping address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my package?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.